Our servers are located in data centers in multiple locations across the United States and are fully SSAE 16 (SOC) certified. These servers feature enterprise-class backup and restore technologies protecting your data and offer 99.9% uptime.
Our data centers feature multiple power paths and network connectivity to prevent outages in the event of power disruptions or natural disasters in any particular region. They feature full network redundancy and 24/7 dedicated prevention systems ensure that the network perimeter remains secure.
At the application level, every instance of ValueLink for every customer comes standard with all security features and all communication within the system is encrypted using RC4_128, with MD5 for message authentication and 2048-bit RSA as the key exchange mechanism.
All communication between the users and our servers is encrypted with 128bit SSL security to prevent data theft. Our SSL certificates are supported on all major browsers and ensure that the system is securely accessible from any device in the world at any time of the day.
ValueLink uses Microsoft’s recommended security structure for web applications. The system has role based security, meaning people only see what they have access to. The system also features encrypted password storage to ensure additional user account security.
To accommodate multiple lender platforms, we have two portals. Please login via ValueLink if your order number includes a hyphen (Example: 178-12345). All order numbers formatted with no hyphen should login via Etrac (Example: 1781234).